Legal Ombudsman

If you are not satisfied with our service, you may be entitled to refer your complaint to the Legal Ombudsman.

The Legal Ombudsman is an independent organisation that resolves complaints about legal services.

Time limits apply:

Within 6 months of our final response
Within 1 year of the issue arising

Contact details:

www.legalombudsman.org.uk
0300 555 0333
enquiries@legalombudsman.org.uk